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How to Match Credit Memos To Matched Invoices or Non-Matched Invoices

Case 1 : Steps to match a credit memo to a matched invoice:
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  • Create PO,
  • Quantity = 100, unit price = 1,
  • Save it and approved it.
  • Create an invoice for amount = 100,
  • Match to the PO,
  • Save it and validate it.
  • Create a credit memo for amount = -100,
  • On the header, still set Match Option = PO,
  • Then press the Correction button,
  • Then fill in the Invoice number which is matched to the PO,
  • Then press Find button,
  • Then fill in correction Amount = -100,
  • Press Correct button,
  • A corrected invoice line and distributions will be auto created for you.

Case 2 : Steps to match a credit memo to a non-matched invoices:
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  • Create an invoice for amount = 100,
  • Not match,
  • Save it and validate it.
  • Create a credit memo for amount = -100,
  • Set Match Option = Invoice on the header,
  • Press Corrections button,
  • Only can find non-matched invoices to be corrected.
  • Find Documents for Correction window should appear
  • Enter the Invoice Number you wish to correct,
  • Results will be displayed,
  • Select the invoice you wish to correct,
  • Then fill in correction Amount = -100,
  • Press Correct button,
  • A corrected invoice line and distributions will be auto created for you.

Case 3 : Steps to match a credit memo to a line of a Standard invoice:
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  • Create a standard invoice, validate it.
  • Create a new credit memo for the same supplier site,
  • Set Match Option = Invoice on the header level,
  • Then create a new Line, save it,
  • Then press Corrections button,
  • Enter the Invoice Number you wish to correct,
  • Find the invoice, then press Select Lines button,
  • Then you can select the line you wish to correct,
  • Then press Correct to match to the line.
  • A new distribution will be created in the credit memo where the charge
  • Account has been taken from the matching invoice.

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